Can I customize my template?
Yes! Every Showit template is completely customizable—colors, fonts, layouts, pages, and design details can all be tailored to fit your brand. You can make simple updates or redesign entire sections, so your finished website feels one-of-a-kind.

Do I need coding experience?
Not at all. Showit is a drag-and-drop platform, so you can update your design visually without touching a single line of code. If you can drag, drop, and type, you can confidently customize your site.

How soon can I launch?
Because your template is delivered instantly after purchase, you can begin customizing right away. Some users launch in just a day or a weekend, while others take more time to refine their content. The timeline is completely up to you! 

Is the template mobile friendly?
Yes! All of our Showit templates are fully responsive and optimized for mobile devices. Your website will look beautiful and function seamlessly on smartphones, tablets, and desktops.

Do I need separate hosting?
Yes, you'll need an active Showit subscription to use this template. Showit provides the hosting as part of their platform, so once you have a Showit account, you're all set to install and customize your template.


Can I add my blog to my website?
Absolutely! You can easily integrate a blog into your Showit template. Showit partners with WordPress for blogging functionality, which means you'll have access to powerful blogging features while maintaining your beautiful Showit design.

What if I want someone to customize my template?
We often customize templates for clients! If you'd like personalized assistance with your template, please reach out to us through the contact form on our contact page or email Angela at hello@thecreativeember.com. We'd love to help bring your vision to life.

Do you offer support?
Yes! We have a bank of tutorial videos to help guide you through setting up and customizing your template.  We're available by email to help you launch your site successfully. Each template purchase includes a quick start guide to help you get up and running, and we're here to answer any questions you may have along the way.

Is the template SEO friendly?
Yes! Our templates are designed with SEO best practices in mind, aiming to enhance your site's visibility on search engines right from the start. This gives you a solid foundation to build upon as you optimize your content and grow your online presence.

What is the refund policy?
Because of the digital nature of our products, they cannot be returned and are non-refundable. Please contact us if you have any specific questions about this before you make a purchase.

frequently asked questions